995com Terms and Conditions — Please read this before using the Platform

1. General Terms & Conditions

995com (referred to as the "Platform" or "we") is an online gaming platform operated for users in Bangladesh. These Terms and Conditions ("Terms") apply to all use of the 995com website and application.

By accessing or using this Platform, you confirm that:

• You are at least 18 years of age
• You are accepting these Terms voluntarily and with full awareness
• It is your responsibility to verify whether online gaming is legal in your area.
• You are not registering on behalf of another person or entity
• All information you have provided is truthful, accurate, and up to date

2. Account Rules

The following rules must be followed to maintain a valid account on 995com.

• One Person, One Account: No individual may open more than one account. If multiple accounts are found sharing the same device, IP address, or payment method, all accounts will be closed.
• Accurate Information: The name, date of birth, and phone number provided at registration must be accurate. Withdrawals cannot be processed if incorrect information has been submitted.
• Password Security: You are responsible for keeping your password secure. Sharing account access with anyone else is not permitted.
• KYC Verification: Before processing a withdrawal, identity verification using a national ID card or passport may be required.
• Account Transfers Prohibited: Selling, renting, or transferring your account to anyone else is strictly prohibited.
• Inactive Account: An account may be declared inactive if there has been no activity for 12 consecutive months.

3. Payments & Withdrawals

The following rules apply to all financial transactions on 995com.

• Minimum Deposit BDT 100: The minimum amount for any single deposit is BDT 100.
• Withdrawal Processing Time: Approved withdrawals are generally processed within 15 to 30 minutes. However, the verification process may take up to 24 hours.
• Payments in Your Own Name: All deposits and withdrawals must be made from a mobile banking number registered in the account holder's name.
• Third-Party Payments Prohibited: Deposits made from someone else's mobile number or bank account are not accepted and will be reversed.
• Withdrawal Limits: Daily withdrawal limits may vary depending on your account level. Contact support for more details.
• Taxes & Charges: All applicable government taxes and duties are the sole responsibility of the member. 995com accepts no liability in this regard.
• Currency: All transactions are conducted in Bangladeshi Taka (BDT).

4. Bonus & Promotion Terms

995com offers a variety of bonuses and promotions. Please read the terms below carefully before making use of them.

• Wagering Requirement: Each bonus has specific wagering requirements (typically 10x to 30x the bonus amount). If a withdrawal is made before meeting these requirements, the bonus and any winnings derived from it will be forfeited.
• Welcome Bonus: New members receive a bonus on their first deposit. This offer applies once only and is available to eligible members.
• Bonus Expiry: Each bonus has a set expiry date. Once the expiry date has passed, the bonus will be automatically cancelled.
• Combining Bonuses: Multiple bonuses cannot generally be used simultaneously unless explicitly stated otherwise.
• Promotion Abuse: Attempting to exploit promotions or systematically farm bonuses will result in account closure.
• Right to Amend: 995com reserves the right to modify bonus terms or cancel promotions at any time.

5. Gaming Rules

All game types on 995com — slots, bingo, fish games, betting, and more — are run fairly and transparently. That said, a few core rules apply to everyone.

• RNG System: All game outcomes are determined by a Random Number Generator (RNG) that is audited by an independent third party.
• Technical Issues: 995com is not responsible for disconnections during gameplay. Game outcomes will be determined based on server-side records.
• Bet Cancellation: If any bet is affected by a technical error, 995com reserves the right to refund the bet amount.
• Suspicious Activity: Using automated bots, software, or any other dishonest means to play games is strictly prohibited.
• Game Rules: Each game has its own rules. It is every member's responsibility to read those rules before playing.
• Live Game Conduct: Abusive behaviour towards other players or dealers in live games will result in a temporary or permanent account ban.

6. Responsible Gaming

995com believes gaming should be a source of entertainment, not income. That is why responsible gaming is our top priority.

• Spending Limits: Members can set their own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Any member who feels that gaming is negatively affecting their life may self-exclude their account for a set period of time.
• Minor Protection: Use of this platform by anyone under the age of 18 is strictly prohibited. If children are present in your household, please ensure your device is password-protected.
• Support: If signs of gaming addiction are observed, our support team can provide guidance toward professional help.

For more details, visit our Responsible Gaming Page View.

7. Privacy & Personal Data

995com takes the protection of your personal information very seriously. To learn more about how we collect, store, and use your data, please review our Privacy Policy View.

• Information provided at registration will only be used for account management and payment verification.
• Your information will never be sold to third parties.
• If we are legally required to share your information with authorities, we will make every effort to notify you in advance.
• All personal and financial information is secured via SSL encryption.

8. Intellectual Property & Proprietary Rights

All content on the 995com Platform — including logos, designs, software, text, and games — is owned by 995com or its licensors. Reproducing, copying, or distributing any of this content beyond personal use is strictly prohibited.

• Scraping, cloning, or reverse engineering any part of the platform is strictly prohibited.
• The 995com name and logo may not be used without prior authorization.

9. Limitation of Liability

995com strives to maintain uninterrupted service at all times. However, there are certain limitations to our liability.

• 995com is not liable for any loss resulting from internet disconnection or issues with your device.
• 995com is not liable for any service disruptions caused by natural disasters, cyberattacks, or other unforeseen circumstances.
• Money lost through gaming cannot be claimed as compensation under any circumstances.
• 995com is not responsible for any losses resulting from a member's failure to secure their own account.

10. Account Closure & Suspension

995com may temporarily or permanently close a member's account for any of the following reasons.

• Violating these Terms and Conditions
• If fraudulent activity or suspicious transactions are detected
• If you register using a false identity or age
• Operating multiple accounts
• Engaging in harassing behavior toward other members or staff
• If an account is closed, any eligible balance will be refunded. However, in cases of fraud, the entire balance will be forfeited.

11. Dispute Resolution

If you have a dispute or complaint, please contact our support team first. We always aim to resolve issues in a friendly manner.

• An initial response will be provided within 48 hours of submitting a complaint.
• Complex cases may take up to 7 business days to resolve.
• Server logs and game records shall serve as the final and conclusive evidence in resolving any disputes.
• 995com's decisions are considered final in all matters.

12. Changes to Terms & Conditions

995com reserves the right to modify these Terms and Conditions, in whole or in part, at any time.

• A notice will be published on the site before any changes take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• For significant changes, you will be notified via your registered phone number or through an in-app notification.
• The latest version of the Terms & Conditions will always be available on this page.